HGS Colombia S.A.S.

A global leader in optimizing the customer experience lifecycle, digital transformation, business process management, and digital media ecosystem, HGS is helping its clients become more competitive every day. HGS’ combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions.

Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has 18,472 employees in nine countries, including 33 delivery centers. For the year ended March 31, 2025, HGS had total income of Rs. 4,958.8 crore (US$ 586.1 million).